PRIVACY POLICY – CHICA BUNCHES FLORIST
Last updated: 27.11.2025
At chicabunches.com.au, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. your privacy
Chica Bunches Florist respects your privacy and adheres to the Australian Privacy Principles.
You may update your personal information at any time by emailing us at chicabunches@gmail.com.
All information collected is protected by our secure server.
Credit card information is not stored on our servers.
Personal information includes details that can identify you, such as your name, address, email, and phone number.
2. collection and use of personal information
We collect personal information that is reasonable and necessary to provide our services, improve your experience, and process orders. This may include:
Name, address, phone number, email
Order and payment information (excluding credit card storage)
Feedback, surveys, and communication preferences
Usage data when interacting with our website
We may use this information to:
Respond to inquiries and provide support
Send updates, newsletters, or promotional communications
Improve our services and website experience
Protect the security and proper functioning of our website and services
You can unsubscribe or opt out of communications at any time via email or the unsubscribe link in our emails.
3. storage and security
We take reasonable steps to protect your personal information from unauthorised access or misuse.
All data is stored securely and encrypted where appropriate.
We only share personal information with trusted service providers who help us provide services.
Some service providers may operate overseas and may not be subject to Australian Privacy Laws.
4. cookies
Our website uses cookies to enhance user experience and analyse website traffic.
Cookies do not access personal information on your device.
You can disable cookies in your browser settings, but this may limit functionality.
Cookies may also be used for third-party advertising, such as Google Ads.
5. disclosure of information
We may disclose personal information:
When required by law, regulation, court order, or legal process
To protect the rights, property, or safety of Chica Bunches Florist, our customers, or third parties
During a sale, merger, or transfer of business, under confidentiality agreements
We do not sell or trade your personal information.
6. third parties
We may use your non-identifiable information to improve our services or create general marketing statistics.
Personal information is only shared with third parties when necessary to provide products or services, or as required by law.
7. security
We use SSL certificates and other security measures to protect personal information.
While we take reasonable steps, no online transmission is completely secure.
8. anonymity
You may remain anonymous on our website unless providing personal information is necessary (e.g., to complete an order).
Sender information for deliveries will not be disclosed to recipients unless requested.
9. links to other websites
Our website does not contain links to external websites.
10. registered customer accounts
You may register an account to place orders and manage your preferences.
You are responsible for maintaining the confidentiality of your account and password.
You are responsible for all activities conducted under your account.
11. changes to privacy policy
We may update this Privacy Policy at any time.
Changes take effect immediately upon posting on our website.
Please review this page periodically to stay informed of updates.